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Policies & Professional Standards
Olive Training Consultants is committed to maintaining high professional standards in the design and delivery of training and development programmes.
Our policies support our commitment to quality, ethical conduct, and professional Continuing Professional Development (CPD) standards.
These policies apply to all training programmes, workshops, and consultancy services delivered by Olive Training Consultants.
CPD Compliance
Olive Training Consultants is registered as a Continuing Professional Development (CPD) provider.
Our training programmes are designed to support meaningful professional development through structured learning, practical application, and measurable outcomes.
Our CPD policies ensure that training is:
- Professionally designed
- Delivered by experienced trainers
- Relevant to professional practice
- Regularly reviewed and improved
- Delivered in accordance with recognised professional standards
Our Policies
Below is an overview of the policies that support our professional standards and CPD compliance.
Quality Assurance Policy
Ensures that all training programmes are professionally designed, delivered to a high standard, and regularly reviewed to maintain quality and relevance.
Trainer Competence and Continuing Professional Development
Ensures that trainers possess appropriate expertise and maintain professional competence through ongoing professional development.
Learner Support, Accessibility and Inclusion Policy
Ensures that training is accessible and inclusive and that participants receive appropriate support during learning activities.
Data Protection and Privacy Policy
Explains how Olive Training Consultants protects personal data and maintains confidentiality in accordance with recognised data protection principles.
IT Security and Business Continuity Procedure
Describes the measures used to protect information and ensure continuity of training services.
Feedback, Evaluation, Complaints and Refund Policy
Explains how feedback is collected and how complaints and refund requests are handled.
Attendance Verification and Certification Policy
Describes how attendance is recorded and how CPD certificates are issued.
Health and Safety and Safeguarding Policy
Ensures training is conducted safely and that appropriate safeguarding standards are maintained where relevant.
Marketing, Advertising and Intellectual Property Policy
Ensures marketing materials are accurate and that training materials are protected as intellectual property.
Anti-Bribery, Conflicts of Interest and Ethical Conduct Policy
Sets out the ethical standards followed by Olive Training Consultants in all professional activities.
Download Full Policies Manual
You can download the full CPD Policies and Procedures Manual below:
Download CPD Policies Manual (PDF)
Contact
If you require further information regarding our policies or professional standards, please contact: info@olivetrainers.com